Maywei LLC ("Maywei," "we," "us," or "our") operates Maywei Hub. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website and services. By using Maywei Hub, you agree to the practices described in this policy.
Information You Provide Directly
- Account registration: Name, email address, and password
- Business profile: Company name, business type (individual or business), company website, and social media handles
- Contact details: Phone number and mailing address (street, city, state, country, and postal code)
- Identity verification documents: Passports, business licenses, and resale certificates uploaded to our platform and shared with Bridge Financial, Inc. for identity verification
- Payment information: Cryptocurrency wallet addresses and transaction amounts
Information Collected Automatically
- Device and browser information (user agent, IP address)
- Log data (access times, pages viewed, referring URLs)
- Session cookies and authentication tokens (see our Cookie Policy)
Information From Third Parties
- Identity verification results from Bridge Financial, Inc. (KYC status and compliance decisions)
- Invoice data from connected accounting platforms (invoice amounts, due dates, and payment status)
2. How We Use Your Information
| Purpose | Legal Basis |
|---|
| Create and manage your account | Contract performance |
| Verify your identity (KYC/AML compliance) | Legal obligation |
| Process cryptocurrency payments and transfers | Contract performance |
| Match payments to invoices | Contract performance |
| Communicate about your account and transactions | Legitimate interest |
| Prevent fraud, money laundering, and prohibited activity | Legal obligation |
| Comply with legal and regulatory requirements | Legal obligation |
| Improve and maintain our services | Legitimate interest |
3. How We Share Your Information
Bridge Financial, Inc.
We share your name, email, business type, and identity documents with Bridge Financial, Inc. to perform identity verification (KYC), create cryptocurrency wallets, and process payment transfers. Bridge's processing of your data is subject to Bridge's own privacy policy.
Service Providers
We share information with the following categories of service providers who assist us in operating our platform:
- Cloud infrastructure providers— hosting, database, and file storage
- Accounting software providers— invoice synchronization and reconciliation
- Customer relationship management tools— contact and account management
Legal and Compliance
We may disclose your information to:
- Law enforcement, regulators, or government agencies when required by law, subpoena, or court order
- Enforce our Terms of Service or protect our rights, property, or safety
We do not sell your personal information. We do not share your information for third-party advertising purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption in transit (TLS/HTTPS) for all data transmission
- Row-level security policies restricting data access to authorized users
- Role-based access controls for administrative functions
- Audit logging of sensitive operations such as account approvals and payment processing
- Secure document storage with access restricted to the uploading user and authorized administrators
5. Data Retention
- We retain your information for as long as your account is active and as required by applicable law.
- Financial records, KYC data, and transaction history may be retained for the period required by anti-money laundering regulations and tax laws, even after account closure.
- You may request deletion of your account, subject to our legal retention obligations (see Your Rights below).
6. Your Rights
All Users
- Access your personal information
- Correct inaccurate information
- Request deletion of your account (subject to legal retention requirements)
- Receive a copy of your data in a portable format
California Residents (CCPA/CPRA)
- Right to know what personal information we collect, use, and share
- Right to delete personal information (with exceptions for legal obligations)
- Right to opt out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
To exercise your rights: Contact privacy@maywei.com. We will respond within 45 days or as required by applicable law.
7. International Data Transfers
If you are located outside the United States, your information will be transferred to and processed in the United States, where our servers and service providers are located. By using our services, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this policy.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If we learn we have collected information from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your privacy rights, contact us at privacy@maywei.com.